Legal Information and Hosting
This website is operated under the trade name LiverpoolHairAndBeauty and is accessible at liverpoolhairandbeauty.co.uk.
Hosting, content delivery, and certain security services (including reverse proxy, DDoS protection, and traffic routing) are provided by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States. Depending on network performance and security needs, traffic may be routed via Cloudflare’s global network.
Some services used by this website may involve additional technical providers. In all cases, appropriate contractual and security measures are applied to protect personal data and ensure service continuity.
Intellectual Property
All content published on this website, including but not limited to text, images, graphics, logos, icons, videos, and page layouts, is protected by applicable intellectual property laws. Unless otherwise stated, these elements are the exclusive property of LiverpoolHairAndBeauty or are used with the authorization of their rights holders.
Permitted use is limited to personal, non-commercial viewing and printing for private purposes. Any reproduction, representation, modification, adaptation, distribution, or exploitation of all or part of the website or its content for any other purpose requires prior written authorization from the rights holder.
Distinctive signs, including names, logos, and trade dress, whether registered or not, are protected. Unauthorized use may constitute infringement or passing off.
If you believe any content on this website infringes your intellectual property rights, please contact us via the website’s contact form with sufficient detail to identify the material and establish your rights.
Terms of Use and Liability
Access and Availability
Access to the website is provided “as is” and “as available.” We strive to ensure the site is accessible and up to date but do not guarantee uninterrupted, timely, secure, or error-free operation.
User Obligations
- Use the website lawfully and respectfully, without attempting unauthorized access, interference, or data extraction.
- Refrain from introducing malware, engaging in scraping without permission, or using the site in a way that could damage, disable, or impair its functioning.
Information and Advice
Content is provided for general information purposes only. It does not constitute professional, medical, dermatological, or aesthetic advice. You should obtain appropriate professional guidance before relying on any information provided.
Third-Party Content and Links
The website may reference third-party resources. We do not control and are not responsible for third-party content or services.
Liability
To the fullest extent permitted by law, we exclude all warranties and conditions not expressly stated. We will not be liable for indirect or consequential losses, loss of profit, or loss of data arising from your use of the website.
Nothing in these notices limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law. Your statutory rights as a consumer are not affected.
Personal Data Protection
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Controller
The controller for personal data processed via this website is the website operator. Queries regarding data protection may be submitted via the website’s contact form.
Categories of Data
- Identification and contact data (e.g., name, contact details) provided via forms or bookings.
- Appointment and customer service data (e.g., service preferences, booking history, communications).
- Payment-related information (processed by secure payment providers; we do not store full payment card details on this website).
- Technical and browsing data (e.g., IP address, device and browser information, pages viewed, time stamps, cookies and similar technologies).
- Optional information relevant to services (e.g., allergy disclosures or patch test outcomes), if you choose to provide it. Such information may constitute special category data and is processed only with your explicit consent and for your vital interests and safety during treatments.
Purposes and Legal Bases
- Provide and manage the website and services, including bookings and customer support (performance of a contract or steps prior to entering into a contract, UK GDPR Art. 6(1)(b)).
- Security, fraud prevention, and service integrity, including traffic routing and DDoS mitigation (legitimate interests in securing our services, Art. 6(1)(f); and legal obligations where applicable, Art. 6(1)(c)).
- Respond to enquiries and communicate with users (contract performance or legitimate interests, Art. 6(1)(b) or 6(1)(f)).
- Analytics and audience measurement to improve content and user experience (consent, Art. 6(1)(a), unless strictly necessary and aggregated).
- Marketing communications where permitted and with your consent where required (consent, Art. 6(1)(a), or legitimate interests, Art. 6(1)(f), in compliance with PECR).
- Health and safety considerations related to treatments (explicit consent for special category data, Art. 9(2)(a); and vital interests, Art. 9(2)(c), where relevant).
Recipients
- Authorized personnel involved in operating the website and providing services.
- Technical and security providers, including Cloudflare, for hosting, content delivery, and protection services.
- Payment and booking solution providers where you initiate a transaction or appointment.
- Public authorities or professional advisers when legally required or to establish, exercise, or defend legal claims.
International Transfers
Some providers (including Cloudflare) may process data in or route traffic through countries outside the UK. Where such transfers occur, appropriate safeguards are used, such as the UK International Data Transfer Agreement or Addendum, standard contractual clauses, and technical and organizational measures (e.g., encryption and access controls). When applicable, reliance is also placed on adequacy regulations issued by the UK government.
Retention
- Enquiry and customer service records: generally up to 24 months after last contact.
- Booking and transactional records: up to 6 years to comply with accounting and legal obligations.
- Marketing data: until you withdraw consent or object, or after a defined period of inactivity.
- Technical logs and security data: typically a few weeks to 12 months, unless needed longer for security or legal reasons.
- Special category data (e.g., allergies): retained only as long as necessary for the stated purpose, then securely deleted or anonymized.
Your Rights
You have rights of access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent at any time (without affecting processing that took place before withdrawal). You also have the right not to be subject to a decision based solely on automated processing, including profiling, where applicable legal conditions are met.
Exercising Your Rights
To exercise your rights or raise a privacy concern, please contact us via the contact form available on this website. For security, we may ask for information to verify your identity. We aim to respond within one month, subject to extensions permitted by law for complex requests.
Complaints
You may lodge a complaint with the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; telephone 0303 123 1113.
Children
This website is not intended for children under 13. We do not knowingly collect personal data from children under 13 without appropriate consent.
Cookies and Similar Technologies
This website uses cookies and similar technologies to ensure its proper operation, enhance security, measure audience engagement, and, where applicable, personalize content. Non-essential cookies are used only with your consent.
Types of Cookies
- Strictly necessary cookies: essential for the website to function, to maintain security, and to manage network traffic. These do not require consent.
- Performance and analytics cookies: help understand how visitors use the site to improve functionality and content. These are used only with your consent.
- Functionality cookies: remember your preferences and choices to enhance your experience. These may require consent if not strictly necessary.
- Advertising and social cookies: used to deliver and measure advertising or social features. These are used only with your consent.
Cookies Used by Security and Hosting Providers
As the site is protected and accelerated by Cloudflare, the following cookies may be set to distinguish humans from bots, maintain security, and route traffic efficiently:
- __cf_bm (strictly necessary): bot management and security; typical lifespan around 30 minutes.
- cf_clearance (strictly necessary): stores proof of challenge pass to avoid repeated challenges; lifespan up to 1 year.
- _cflb (strictly necessary): load balancing; typical lifespan up to 24 hours.
- _cfuvid (strictly necessary): rate limiting and session identification for security; typical lifespan up to 30 days.
- cf_chl_* and similar challenge cookies (strictly necessary): temporary challenge and verification cookies; typical lifespan from a few minutes up to 1 day.
Exact cookies and durations may vary over time as security mechanisms evolve. Strictly necessary cookies are set without consent to ensure the website’s security and functionality.
Managing Your Preferences
- You can manage non-essential cookies via any consent tools presented on the site, and you can withdraw consent at any time.
- You can also control cookies through your browser settings by blocking, deleting, or restricting cookies. Most browsers provide options under settings or privacy menus to clear browsing data and manage site permissions.
- Blocking certain cookies may affect the availability or functionality of parts of the website.
Legal Basis
Strictly necessary cookies are processed under legitimate interests in providing a secure, functioning website. All other cookies are used only with your consent, in line with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.
Applicable Law and Jurisdiction
These legal notices and any dispute arising from the use of this website are governed by the laws of England and Wales. The courts of England and Wales shall have jurisdiction. If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
Changes to These Legal Notices
We may update these legal notices to reflect changes in law, guidance, or our services. Updates take effect upon publication on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.
Contact
For questions about these legal notices, personal data, or cookies, please contact us via the contact form available on this website.